Report templates can be modified to change how the output displays or what data is gathered for the output.
Co-op Support recommends running a report from the original template to see what output is generated before modifying a template.
Run a report from the new template to see if the desired output is generated.
If the path for one of your display fields or filters is incorrect you will get an error instead of the expected report output. Sometimes the error text will give you a clue about what isn’t working.
You can modify your template and try again or contact Co-op Support for assistance. Please review Chapter 37, Troubleshooting Report Templates before creating a ticket to ensure you include all the information needed for Co-op Support to assist you.
It is not unusual to create multiple versions of a template when working to modify a template. Once you have a template that works as desired Co-op Support recommends deleting the interim versions of the template. See the section called “Deleting a Report Template”.