Sometimes paid bills need to be voided, such as when lost and paid items are returned. A negative balance may be created once such bills are voided. To close negative bills, you can set balance to zero, refund the balance amount, or add a bill entry to the negative line item.

  1. Select the bill on the Bills screen and click Actions → Refund.
  2. Read the instructions and confirm.


  3. Select payment type and click Apply Payment.

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