Void Bills

Local System Administration staff can void bills, either entirely or in part. Co-op Support recommends you use Adjust Bill to Zero in most cases.

  1. Click Bills in patron account.
  2. Select bill line and click Actions → Void All Billings.


  3. To void a partial amount, select the bill, click Actions → Full Details.
  4. Select line item and click Actions → Void Billings.


  5. Click OK/Continue.

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