Patron de-duplication

Sitka’s Evergreen instance is intended to feature a shared patron database both to facilitate customer service across multiple libraries (a seamless library experience) and to promote database integrity. To achieve this objective, it is important that each Sitka patron be represented in the shared database by only one patron record.

A patron record incorporates all active transactions on a patron record at the time a library is migrating onto Sitka’s database, and where possible, it also defines any existing relationships a patron has with other Sitka libraries, such as being opted in to access services.

Operational Procedures

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