Deleting Inactive Cards

When a patron’s card is marked lost and a new barcode is assigned, the old barcode remains in the Evergreen database as an inactive card. Deleting lost or inactive cards is optional, but recommended. Patrons cannot check out items or log into the OPAC with an inactive card, but the lost cards can be used to retrieve the active patron record in the staff client. Whether a library routinely deletes inactive cards is a matter of local policy.

  1. In the Patron Deletion Tool enter the barcodes for the cards to be deleted (one barcode per line).
  2. Check the box for Delete cards only.

    images/admin/patron-delete-inactive-1.png

  3. Click Submit.

    images/admin/patron-delete-inactive-2.png

  4. The confirmation page will appear. Confirm which cards you’d like to delete and click Delete Checked Cards.

    images/admin/patron-delete-inactive-3.png

  5. The deletion report lists successfully deleted cards.

    images/admin/patron-delete-inactive-4.png

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