Deleting Patron Accounts

  1. In the Patron Deletion Tool enter the barcodes for the accounts to be deleted (one barcode per line).
  2. Ensure the box for Delete cards only is un-checked.
  3. Click Submit.


  4. The confirmation page will appear.


    The deletion tool will flag any accounts with the following:

    • Unpaid bills - bills are voided if the account is deleted
    • Open circulations - account cannot be deleted until open circulations are resolved by staff
    • Active holds - account cannot be deleted until holds are cancelled by staff
  5. Confirm which patron accounts you’d like to delete and click Delete Checked Patrons.


  6. The deletion report lists successfully deleted cards.



Deleted patron accounts remain in the Evergreen database for reporting purposes but are no longer accessible from the staff client.

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