Deleting Patron Accounts

Deleted patron accounts remain in the Evergreen database for reporting purposes but are no longer accessible from the staff client. The deletion tool checks the following before deleting any account:

Open circulations. Accounts with items checked out cannot be deleted

Active holds. Accounts with active holds cannot be deleted

Bills. Accounts with unpaid bills are flagged but may still be deleted; if deleted the bills are voided


Follow the steps for deleting cards, but do not select Delete cards only.

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