Chapter 22. Public Catalogue Holds

Table of Contents

Title and Volume Holds
Placing Holds on Multiple Records of the Same Title
Unsuccessful Hold Messages

You and your patrons can place holds for a particular title or a specific volume on your public catalogue. If the item is available, it will appear on a library’s holds pull list and be pulled from the shelf and held for your patron. If the item is not available, the patron is placed on a waiting list and notified when the item become available.


Some libraries do not allow holds to be placed on available items.

Title and Volume Holds

Best practice is to place holds using the Place Hold link in the search results view or on the title details page. Using either of these links means that any copy attached to the record will fill the hold. This is generally the best method when requesting an item, as the hold will be filled by any copy of the title record you are viewing.


If you want a specific issue of a magazine or a specific DVD in a set, select Volume Hold in the item details grid.


You will be prompted to log in with your library account, if you have not already done so.

If your library is multi-branch, or participates in resource sharing, you can choose the pickup location.

You can choose to be notified by phone, text message, or email. The notification method will be selected automatically if it is set in account preferences, but can be overridden on this screen.

The phone number and email in your account will be used to populate the notification options, but you can use a different phone number for phone or text notification when placing the hold.

You can suspend the hold to be activated at a later date.


Once you click Submit a message will appear confirming the hold was successfully placed or indicating that the hold could not be placed.


You can view and cancel your holds at anytime through My Account, and can edit, suspend, or activate your holds until they are captured for pick up.

Copyright © 2008-2018, BC Libraries Cooperative