Resetting Library Staff Account Passwords

Resetting Library Staff Account Passwords
Home Prev	Chapter 66. Library Staff Accounts	Next

Sitka Training Video - Managing Passwords(4:02)

Library staff passwords can be reset:

through My Account in your public catalogue.
- Log into My Account and using the the Change button found on the Personal Information tab of Account Preferences.
  Sitka Snippet Video - Changing an Existing Password (1:20)
through the password reset link in your public catalogue.
- Use the Forgot Your Password? link in the My Account login screen on your public catalogue. You must have an email address recorded in your library staff account for this to method to work.
  Sitka Snippet Video - Resetting a Forgotten Password (2:54)
through your account in the staff client by your local system administrator.
- Local system administrators can use the Send Password Reset Link button on the Edit tab in the patron account in the staff client OR assign a new password to library staff that are not also local system administrators.
by contacting Co-op Support.
- If you are unable to reset your password using one of the other methods, send in a request to Co-op Support to have a temporary password assigned and then use the Change button in My Account.

Note

Resetting a password by email is disabled for libraries using single sign-on. If your library uses single sign-on you will not be able to use the Forgot Your Password? link in your public catalogue or the Send Password Reset Link button in the staff client.

Please contact Co-op Support for the password reset URL for your library.

Prev	Up	Next
Editing Library Staff Accounts	Home	Staff Account Permission Groups