Manage Reservations

Manage reservations from the patron record
Manage reservations from the Manage Reservations screen

Sitka Snippet Video - Manage Reservations (2:17)

A reservation can be cancelled or edited from the patron’s record or from Manage Reservations.

Manage reservations from the patron record

  1. Retrieve the patron’s record.
  2. Click OtherBooking: Manage Reservation.

    manage reservations

Manage reservations from the Manage Reservations screen

  1. Click BookingManage Reservations.

    manage reservations
  2. Use the filters to find specific reservations

    1. Filter by patron

      manage reservations
    2. Filter by resource

      manage reservations
    3. Filter by resource type

      manage reservations
  3. Select the reservation → Click Actions to see a list of available Actions.

    manage reservation actions

Cancel Reservation

  1. Select the reservation(s) → Click Actions → Cancel Selected
  2. A pop-up will ask you to confirm the cancellation → Click Confirm
  3. A confirmation message will appear - Reservation successfully canceled.

Edit Reservation

You can change the start time and/or the end time of a reservation. You can also add a Note.

  1. Select the reservation → Click Actions → Edit Selected
  2. The reservation record editor will open

    edit reservation
  3. Edit the reservation
  4. Click Save

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