Sitka Snippet Video - Manage Reservations (2:17)
A reservation can be cancelled or edited from the patron’s record or from Manage Reservations.
Manage reservations from the patron record
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Retrieve the patron’s record.
Click Other → Booking: Manage Reservation.
Manage reservations from the Manage Reservations screen
Click Booking → Manage Reservations.
Use the filters to find specific reservations
Filter by patron
Filter by resource
Filter by resource type
Select the reservation → Click Actions to see a list of available Actions.
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Select the reservation(s) → Click Actions → Cancel Selected
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A pop-up will ask you to confirm the cancellation → Click Confirm
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A confirmation message will appear - Reservation successfully canceled.
You can change the start time and/or the end time of a reservation. You can also add a Note.
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Select the reservation → Click Actions → Edit Selected
The reservation record editor will open
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Edit the reservation
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Click Save